{"id":4931,"date":"2021-05-17T00:00:00","date_gmt":"2021-05-16T23:00:00","guid":{"rendered":"https:\/\/www.jep.be\/carglass-17-05-2021-pas-de-remarques\/"},"modified":"2023-03-16T11:19:55","modified_gmt":"2023-03-16T09:19:55","slug":"carglass-17-05-2021-pas-de-remarques","status":"publish","type":"post","link":"https:\/\/jep.be\/fr\/carglass-17-05-2021-pas-de-remarques\/","title":{"rendered":"Carglass N.V. 17-05-2021: Pas de remarques"},"content":{"rendered":"<h3><strong>Adverteerder \/ Annonceur: <\/strong><strong>CARGLASS N.V.<\/strong><\/h3>\n<h3><strong>Product-Dienst \/ Produit-Service: <\/strong><strong>Herstelling autoruiten<\/strong><\/h3>\n<h3><strong>Media \/ M\u00e9dia: TV<\/strong><\/h3>\n<h3><strong>Beschrijving van de reclame \/ Description de la publicit\u00e9 <\/strong><\/h3>\n<p>De spot toont een man in een atelier van de adverteerder, die zegt:<br \/>\n\u201cMoet je een sterretje laten herstellen? Ja kijk, als je te lang wacht kan het verder barsten. Zo vervangen we iedere dag honderden gebarsten ruiten. Nochtans is herstellen sneller, beter voor het milieu en tot vijf keer goedkoper. Meestal zelfs gratis als je glasbreukverzekerd bent. Sterretje? Maak nu je afspraak op carglass.be\u201d.<\/p>\n<h3><strong>Klacht(en) \/ Plainte(s) <\/strong><\/h3>\n<p>Volgens de klager is het incorrect te beweren dat herstelling gratis is wanneer verzekerd. De betaalde premie draagt immers bij aan de vergoeding. Volgens hem zou \u201czonder bijkomende kosten\u201d correct zijn.<\/p>\n<h3><strong>Beslissing Jury in eerste aanleg: Geen opmerkingen<br \/>\nD\u00e9cision Jury de premi\u00e8re instance: Pas de remarques<\/strong><\/h3>\n<p>De Jury voor Ethische Praktijken inzake reclame (JEP) in eerste aanleg heeft de volgende beslissing genomen in dit dossier.<\/p>\n<p>De Jury heeft kennisgenomen van de tv-spot in kwestie en van de klacht die daarop betrekking heeft.<\/p>\n<p>Zij heeft met name vastgesteld dat in deze spot met betrekking tot het herstellen van sterretjes in autoruiten onder meer wordt gesteld dat dit \u201cmeestal zelfs gratis (is) als je glasbreukverzekerd bent\u201d en dat dit volgens de klager misleidend is daar de betaalde premie bijdraagt aan de vergoeding.<\/p>\n<p>Zij heeft er ingevolge het antwoord van de adverteerder onder meer nota van genomen dat indien de klant verzekerd is tegen glasbreuk, de factuur rechtstreeks naar zijn verzekeraar gaat en dat het in Belgi\u00eb gebruikelijk is dat er geen franchise aangerekend wordt indien de verzekerde zijn ruitschade tijdig laat herstellen.<\/p>\n<p>De Jury is in dit verband van mening dat de voormelde bewering in de spot duidelijk en niet absoluut geformuleerd is, en dat de gemiddelde consument met name geacht mag worden ervan op de hoogte te zijn dat verzekerd zijn gepaard gaat met de betaling van een premie aan de verzekeraar voor de waarborgen onder zijn polis.<\/p>\n<p>De Jury is derhalve van oordeel dat de reclame in kwestie niet van aard is om de gemiddelde consument te misleiden op dit punt.<\/p>\n<p>Bij gebreke aan inbreuken op wettelijke of zelfdisciplinaire bepalingen, heeft de Jury derhalve gemeend geen opmerkingen te moeten formuleren op dit punt.<\/p>\n<p>Gelieve er nota van te nemen dat deze beslissing pas definitief wordt na het verstrijken van de termijn voor het instellen van hoger beroep.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Adverteerder \/ Annonceur: CARGLASS N.V. Product-Dienst \/ Produit-Service: Herstelling autoruiten Media \/ M\u00e9dia: TV Beschrijving van de reclame \/ Description de la publicit\u00e9 De spot toont een man in een atelier van de adverteerder, die zegt: \u201cMoet je een sterretje laten herstellen? Ja kijk, als je te lang wacht kan het verder barsten. Zo vervangen [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-4931","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Carglass N.V. 17-05-2021: Pas de remarques - JEP - Jury d&#039;Ethique Publicitaire<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jep.be\/fr\/carglass-17-05-2021-pas-de-remarques\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Carglass N.V. 17-05-2021: Pas de remarques - JEP - Jury d&#039;Ethique Publicitaire\" \/>\n<meta property=\"og:description\" content=\"Adverteerder \/ Annonceur: CARGLASS N.V. Product-Dienst \/ Produit-Service: Herstelling autoruiten Media \/ M\u00e9dia: TV Beschrijving van de reclame \/ Description de la publicit\u00e9 De spot toont een man in een atelier van de adverteerder, die zegt: \u201cMoet je een sterretje laten herstellen? Ja kijk, als je te lang wacht kan het verder barsten. 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